Talk. Listen. Resolve.

Community Mediation Program

Community Mediation Program’s unique Basic Mediation Training curriculum has become a model statewide and nationally. 

With a heavy focus on experiential learning, the training continues to produce high quality mediators with the concrete skills needed to mediate real-world conflict.

Conflict Resolution Training  |  Mediator Training 

 Community Outreach  |   List of Groups Trained 

Community Mediation Program’s curriculum meets and exceeds the requirements of Maryland Rule 17-106.  It includes 50 hours of training and an apprenticeship consisting of one observation and two co-mediations with very experienced mediators.

Training objectives include mastery of:

q Basic conflict and mediation theory;

q Advanced listening skills;

q Issue identification;

q Identification of participants’ feelings and values;

q Neutral language and reframing;

q Brainstorming and facilitating the development of solutions;

q Asking appropriate open-ended questions;

q Mediator conduct, including conflicts of interest, confidentiality, neutrality, ethics and standards of practice; and

q Simulations and role-playing critiqued by experienced mediators.

 

Forty-five hours of classroom training are followed by an apprenticeship, including two observations of real mediation sessions and two co-mediations with very experienced mediators.  The training is complete only when a 5-hour follow-up training session is used to debrief apprenticeship experiences and insights, while solidifying core skills.

Mediator training is offered for free to CMP volunteer community mediators, who make a 120-hour commitment of volunteer service in Baltimore neighborhoods.  CMP also offers mediator training to groups and individuals for a fee.

 

To become a volunteer community mediator

Click here, or phone Patricia Ryan, Volunteer Coordinator.

 

To schedule and design a 50-hour mediator training

Call Brenda Harris, Director of Community Education, at 410-467-9165.